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Required Product Manager, Integrations
Why we Need You:
We sit at the center of a merchant's growth stack. Our product is only as strong as the data we can reliably ingest, normalize, enrich, and activate across commerce platforms, ad networks, pixels, server-side events, warehouses, and partner tools.
As APIs change, privacy rules tighten, and merchants expect near real-time data they can trust, integrations become a core product surface, not just plumbing. We need someone who can turn messy third-party APIs into dependable customer experiences.
Youll work with our technical integrations team end-to-end: which platforms we integrate with, how we design durable data contracts, how customers authenticate and connect accounts, how we monitor freshness and failures, and how we launch, maintain, and communicate integrations at scale.
What You'll Do:
Customer-backed data strategy: Own the translation of customer data needs into platform requirements, including which data to ingest, how it should be normalized and exposed internally, and how platform, data, and data science teams should use it.
Platform API Ownership Translate third-party API docs, auth models, webhooks, rate limits, deprecations, permissions, and certification requirements into clear product specs and engineering priorities.
Data Contracts and Quality Define what good integration data looks like: schemas, freshness, completeness, backfills, deduplication, reconciliation, error states, and customer-facing health signals.
Setup, Health, and Troubleshooting UX Build the setup, consent, status, alerting, and troubleshooting experiences customers and internal teams need to connect accounts quickly and trust the data once it flows.
Launch and Operational Readiness Own integration launches from discovery through beta, certification, documentation, migration, support enablement, post-launch monitoring, and incident follow-up.
Cross-Functional Execution Partner tightly with engineering, data, CX, sales, legal, privacy/security, and partnerships to unblock complex integrations and make tradeoffs explicit.