Key Responsibilities
Serve as the primary technical point of contact for our largest and most strategic accounts
Build deep, trust-based relationships with customers by developing a thorough understanding of their workflows, teams, infrastructure, environments, and tech stack
Travel to customer sites to strengthen relationships and support technical initiatives on the ground
Partner closely with the customer's security, platform, and engineering teams to drive adoption and resolve complex technical challenges
Work hand-in-hand with our internal dev, product, and support teams (based in Israel) to advocate for customer needs and drive resolution of technical issues
Provide deep technical guidance on runtime security solution which runs within customers environments.
Communicate effectively across technical and executive stakeholders, translating deep technical detail into business impact for leadership
Proactively identify risks and opportunities within accounts, partnering with Customer Success and Sales on account strategy
Build strong relationships with CISOs, security engineers, and other technical stakeholders within customer organizations
Solid, hands-on background in cybersecurity, with specific experience in runtime security.
Deep understanding of how workloads run across container runtimes (Docker, containerd, Podman), orchestrated environments (Kubernetes, OpenShift), and non-containerized hosts (VMs, bare metal) – enough to independently customize, deploy, test, and troubleshoot Oligo's solution in each.
Hands-on experience with deployment and GitOps tooling (Helm, ArgoCD, FluxCD) and with Kubernetes distributions such as OpenShift, EKS, GKE, and AKS.
Strong SQL skills and comfort analyzing dense datasets across logs, metrics, and relational databases. Specific experience with Coralogix and Grafana is a bonus.
Experience with sensor-based security tooling and CDR (Cloud Detection and Response)
Prior experience in a TAM, Solutions Engineer, or similar customer-facing technical role at a cybersecurity company
Experience working with enterprise or large-scale customer environments, including global organizations
Deep technical understanding of modern cloud-native environments and enterprise infrastructure
Proven ability to build trust and credibility with technical stakeholders, including security engineers and platform teams
Strong executive communication skills – comfortable presenting to and engaging with senior leadership and executives
Based in Israel, ideally near our technical teams (dev, product, support), with willingness to travel to customer sites as needed
Excellent verbal and written communication skills in English
Strong problem-solving skills and ability to navigate complex, technical customer environments independently
