This role combines hands-on engineering, technical product evaluation, integration development, and operational execution. The ideal candidate is comfortable working across SaaS platforms, APIs, automation workflows, and enterprise operational processes.
You will play a key role in evaluating new products, onboarding enterprise systems, building integrations, automating workflows, implementing monitoring and alerting capabilities, and extending platform functionality where native capabilities are missing.
This is a highly cross-functional role working closely with Security, IT, Infrastructure, Engineering, and Operations teams.
Responsibilities
Product Evaluation & POCs
Lead technical proof-of-concept (POC) activities for new products and platforms
Evaluate architecture, scalability, operational fit, and integration capabilities
Produce structured technical evaluations and recommendations
Work directly with vendors during technical validation and onboarding phases
Identify risks, limitations, and operational considerations
Platform Onboarding & Integrations
Lead onboarding and implementation of new SaaS and enterprise systems
Design and implement integrations between platforms using APIs, webhooks, and automation tools
Configure authentication integrations including SSO and OAuth
Coordinate rollout activities with stakeholders and vendors
API Development & Automation
Develop lightweight APIs, scripts, and automation workflows to close functional gaps in third-party products
Build simple integration layers between internal and external systems
Improve process automation and operational efficiency
Monitoring & Alerting
Build alerting, monitoring, and observability integrations across operational systems
Integrate systems with logging, monitoring, and incident management platforms
Support operational visibility and reliability monitoring
Operational Process Ownership
Define and maintain operational processes for newly onboarded platforms
Create technical documentation, onboarding procedures, and operational runbooks
Ensure operational handoff and support readiness
Drive continuous improvement and automation initiatives
Cross-Functional Collaboration
Work closely with Security, IT, Infrastructure, Engineering, and Operations teams
Translate business and operational requirements into technical solutions
Coordinate with vendors and external partners
Provide technical guidance during implementation and adoption activities
Strong experience integrating SaaS and enterprise platforms
Hands-on experience with REST APIs, webhooks, and system integrations
Strong scripting or programming skills (Python preferred)
Experience with SSO and OAuth integrations
Experience designing and implementing automation workflows
Strong troubleshooting and problem-solving skills
Ability to independently manage technical projects and initiatives
Strong communication and stakeholder management skills
