Voca product provides extensive Contact Center and Conversational IVR capabilities running on
both on prem and SAAS environments.
Job Description:
– Define the system requirements for Voca Product.
– Defining the architecture for next generation products.
– Write system design documents.
– At least first degree in Computer Science or Electrical Engineering.
– At least 5 years of working as a Software Architect.
– Highly analytical mindset, with an ability to see both the big picture and the details.
– Experience in system/software architecture design.
– Strong communication and teamwork.
– Strong analytical skills and self-learning.
– Strong English oral and written communication skills, presenting skills.
– Complex system comprehension.
– Knowledge and hands-on experience in SaaS environment (Azure, AWS, …).
– Knowledge of SIP protocol stack – advantage.
– Knowledge in contact center – advantage.
– Vast knowledge and hands on using AI tools (for MVP, fast prototyping, etc).
