Were hiring a Senior Content Designer to join our product team and help shape clear, confident, and human experiences across our companys global payment products.
Youll take ownership of content within complex product areas and help make difficult financial concepts simple – and maybe even delightful – to use.
What does the role entail?
Owning and designing content for end-to-end user journeys across key areas of the company platform
Defining content strategy and direction within your product space, not just executing on screens
Partnering closely with Product Managers, Product Designers, Developers, Analysts, and Localization, and championing user understanding. Were our users' partners on the inside
Collaborating with marketing and product marketing teams, compliance, legal, and business teams to ensure our content is clear, compliant and consistent
Working closely with other writers, such as Marketing or Support, to ensure a cohesive, end-to-end user experience. We all need to see the user journey holistically – no one writes in a vacuum
Helping develop, apply, and consolidate our tone and voice, style-guide, and content design methodology
Reviewing and raising content quality across your product area, and helping set clear standards for content design decisions
Conducting user research and usability testing and turning insights into improvements and better UX
Staying up to date with competitor platforms and flows, industry trends, and emerging technologies in financial technology and design.
Youll take ownership of content within complex product areas and help make difficult financial concepts simple – and maybe even delightful – to use.
What does the role entail?
Owning and designing content for end-to-end user journeys across key areas of the company platform
Defining content strategy and direction within your product space, not just executing on screens
Partnering closely with Product Managers, Product Designers, Developers, Analysts, and Localization, and championing user understanding. Were our users' partners on the inside
Collaborating with marketing and product marketing teams, compliance, legal, and business teams to ensure our content is clear, compliant and consistent
Working closely with other writers, such as Marketing or Support, to ensure a cohesive, end-to-end user experience. We all need to see the user journey holistically – no one writes in a vacuum
Helping develop, apply, and consolidate our tone and voice, style-guide, and content design methodology
Reviewing and raising content quality across your product area, and helping set clear standards for content design decisions
Conducting user research and usability testing and turning insights into improvements and better UX
Staying up to date with competitor platforms and flows, industry trends, and emerging technologies in financial technology and design.
Requirements:
What kind of characteristics are we looking for?
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
Are you the right person for the role? This is what were looking for:
A professional content designer / UX writer with at least 4-5 years experience in a tech company (payments, banking, fintech is a strong advantage)
It doesnt matter where you were born, but native-level English is a deal-breaker. Hebrew is a big advantage (along with any other languages)
Proven experience owning content across complex flows and influencing product decisions through content
Youre a champion for common-sense, clarity, transparency, and user experience. But youre also able to collaborate with other teams and disciplines – this is essential. You know when to put your foot down, and you know when to let go. Being right is not always the most important thing
Youre a word geek. Hierarchy, information architecture, glossaries, documentation – these things make you feel warm and fuzzy
You also know how to balance your craft with business needs, and how to use data, metrics, and OKRs to inform content decisions
You know how to prioritize your workload. And you know how to prioritize a task – what needs to get done now, and what can wait for phase 2
Proficiency in Figma is a must. Experience with Microsoft 365 and Azure is an advantage
Experience mentoring, reviewing, or guiding other writers is a plus.
What kind of characteristics are we looking for?
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient
Are you the right person for the role? This is what were looking for:
A professional content designer / UX writer with at least 4-5 years experience in a tech company (payments, banking, fintech is a strong advantage)
It doesnt matter where you were born, but native-level English is a deal-breaker. Hebrew is a big advantage (along with any other languages)
Proven experience owning content across complex flows and influencing product decisions through content
Youre a champion for common-sense, clarity, transparency, and user experience. But youre also able to collaborate with other teams and disciplines – this is essential. You know when to put your foot down, and you know when to let go. Being right is not always the most important thing
Youre a word geek. Hierarchy, information architecture, glossaries, documentation – these things make you feel warm and fuzzy
You also know how to balance your craft with business needs, and how to use data, metrics, and OKRs to inform content decisions
You know how to prioritize your workload. And you know how to prioritize a task – what needs to get done now, and what can wait for phase 2
Proficiency in Figma is a must. Experience with Microsoft 365 and Azure is an advantage
Experience mentoring, reviewing, or guiding other writers is a plus.
This position is open to all candidates.
