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In this role, you will work closely with our professional services global team to handle technical activities during the customer onboarding phase. This includes developing custom solutions, tools, and scripts to improve processes, as well as collaborating with the product and R&D team to design tools that support new products and features.

Our ideal candidate is passionate about learning new technologies, organizing data, and is eager to be part of a dynamic and growing team. You will be successful if you are a problem-solver who enjoys working with both data and people to find the best solutions for our customers and the company.

Dot Compliance is a cloud based, innovative software company, and our product, built on Salesforce platform, allows life science customers to manage their quality and compliance

Responsibilities:

Product Ownership: Act as the "Product Owner" for Professional Services technical tools. Identify internal needs, define the technical roadmap for connectors, and ensure these tools are scalable and user-friendly.
Custom Development: Design and develop Python-based integrations and custom tools that extend the capabilities of the Salesforce platform.
Use vibe coding technology to develop custom solutions on top of the Salesforce platform.
System Architecture: Translate complex customer requirements into scalable Salesforce configurations and automated Flow solutions.
Support data migration tasks when migrating documents and records from other systems into Salesforce
Cross-Functional Collaboration: Act as the technical bridge between Professional Services, R&D, Product, and Customer Success to ensure new features are "service-ready."