What you'll be doing:
Define and monitor core product KPIs (Top 4 + product-specific), set benchmarks, and build dashboards that highlight performance and flag gaps.
Diagnose issues and recommend prioritized, data-driven solutions to course-correct.
Oversee external benchmark tracking (e.g., our Performance) and compare against market and industry standards.
Maintain alignment across systems by enforcing metric definitions, approving deviations, and validating new metrics.
Shape KPI-focused narratives to support product marketing efforts, highlighting measurable results aligned to strategic outcomes.
Design new attributes for cross-product analysis and craft compelling visual and verbal stories that translate analytics into stakeholder action.
What you'll need:
Bachelors in Data Science, Statistics, Economics, Business, or a related field.
3+ years in product or fraud analytics, or a similar analytical role.
Strong background in defining KPIs, benchmarking, and performance measurement.
Ability to present complex insights clearly, engaging non-technical stakeholders.
Analytical problem-solving ability, with a strong root-cause orientation.
Proficiency in SQL, Snowflake, Excel, Python, and data visualization tools such as Kibana.
It'd be cool if you also have:
Experience with external performance metrics and cross-system KPI alignment.
Background in product marketing analytics or advanced metric engineering.
Experience with tools like Looker, Tableau, Power BI, Amplitude, or Mixpanel.
