Act as the senior technical point of contact for assigned customers, representing credibly and in depth on our AI Division's product status, roadmap, and forward plans, including presenting technical material and traveling on-site as needed.
Own the operational flow of customer communications, triaging incoming requests, routing them to the right internal stakeholders, and driving each item to closure.
Proactively track all open commitments and milestones on behalf of assigned accounts, ensuring nothing slips and that customers receive timely, accurate status updates.
Support pre-sales technical engagements – demonstrating product value, evaluating customer use cases, and contributing to proof-of-concept efforts.
Guide customers through post-sales integration, helping them get the most out of Ceva's tools and software stack.
Maintain and grow the organization's knowledge base of customer environments, technical challenges, and solved cases.
