You will own the technical side of the post-sale customer journey, from deployment and integration through adoption, expansion, and ongoing success, while helping define how our delivery function evolves as we grow.
Your Impact
Customer Onboarding & Process Analysis
Engage with customers post-close to understand workflows, operational processes, and deployment requirements.
Translate findings into clear implementation plans for AI-powered solutions.
Data, AI Models & Workflow Development
Partner with customers to assess data readiness and gather inputs for AI workflows.
Configure and integrate AI components into tailored, AI-driven workflows.
Collaborate with R&D to close data gaps and extend product capabilities when needed.
Deployment & Proof of Value
Own end-to-end solution deployment and ensure models meet performance and business value expectations.
Define success metrics and drive adoption post-launch.
Integration, Security & Rollout
Lead integrations with enterprise systems (e.g., Finance, ERP, email platforms), ensuring scalability and security.
Guide customers through security, compliance, and IT approval processes.
Plan and execute rollout to drive smooth implementation and adoption.
7+ years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services or a similar post-sale customer-facing role.
Experience in the enterprise segment, specifically within the Israeli market, preferably in traditional industries such as financial services, insurance, and banking.
Strong analytical skills with the ability to translate business needs into technical solutions.
Strong understanding of AI concepts and their enterprise applications.
High adoption of modern AI tools and workflows.
Experience supporting deployments across cloud environments and enterprise system integrations.
Excellent communication and stakeholder management skills.
Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle.
