We are looking for an AI Builder to design, build, and maintain agentic AI-driven workflows that streamline and automate internal business processes across the company.
This role focuses on initiating and orchestrating AI agents, integrating them with existing systems, and reducing manual effort across Sales, Marketing, Order Management, Finance, HR, and more.
You will work closely with the Information Systems team and business stakeholders to turn repetitive, human-dependent processes into reliable, AI-powered flows.
This is a hands-on builder role, not a research or pure data science position.
Key Responsibilities:
Agentic AI & Automation:
Design and implement agent-based AI workflows to automate internal processes end-to-end
Build multi-step AI agents capable of:
Decision-making
Tool usage (APIs, SaaS tools, internal systems)
Escalation and exception handling
Continuously optimize AI flows to reduce human involvement while maintaining control and auditability
AI Tooling & Platforms:
Implement solutions using Agentic AI platforms, tools and frameworks, such as: OpenAI / Azure OpenAI / Copilot Studio / Gemini Enterprise, AWS bedrock (AgentCore), SFDC Agentforce
Low-code / no-code automation tools with AI capabilities (e.g., Make, Workato, UiPath, n8n)
Select and evaluate new AI tools to support internal automation initiatives
Systems Integration:
Integrate AI agents with internal systems such as: CRM (SFDC), ERP (NetSuite), ticketing systems (Jira)
Identity and access management
Monitoring, logging, and knowledge bases
Build and consume APIs to enable agent actions and data retrieval
Governance, Reliability & Security:
Ensure AI workflows comply with security, privacy, and compliance requirements
Implement guardrails, approvals, logging, and human-in-the-loop mechanisms where needed
Monitor AI performance, errors, hallucinations, and drift
Collaboration & Enablement:
Partner with business owners to identify automation opportunities
Translate business requirements into AI-driven solutions
Document AI flows, decision logic, and operational runbooks
Educate internal teams on AI capabilities and limitations.
This role focuses on initiating and orchestrating AI agents, integrating them with existing systems, and reducing manual effort across Sales, Marketing, Order Management, Finance, HR, and more.
You will work closely with the Information Systems team and business stakeholders to turn repetitive, human-dependent processes into reliable, AI-powered flows.
This is a hands-on builder role, not a research or pure data science position.
Key Responsibilities:
Agentic AI & Automation:
Design and implement agent-based AI workflows to automate internal processes end-to-end
Build multi-step AI agents capable of:
Decision-making
Tool usage (APIs, SaaS tools, internal systems)
Escalation and exception handling
Continuously optimize AI flows to reduce human involvement while maintaining control and auditability
AI Tooling & Platforms:
Implement solutions using Agentic AI platforms, tools and frameworks, such as: OpenAI / Azure OpenAI / Copilot Studio / Gemini Enterprise, AWS bedrock (AgentCore), SFDC Agentforce
Low-code / no-code automation tools with AI capabilities (e.g., Make, Workato, UiPath, n8n)
Select and evaluate new AI tools to support internal automation initiatives
Systems Integration:
Integrate AI agents with internal systems such as: CRM (SFDC), ERP (NetSuite), ticketing systems (Jira)
Identity and access management
Monitoring, logging, and knowledge bases
Build and consume APIs to enable agent actions and data retrieval
Governance, Reliability & Security:
Ensure AI workflows comply with security, privacy, and compliance requirements
Implement guardrails, approvals, logging, and human-in-the-loop mechanisms where needed
Monitor AI performance, errors, hallucinations, and drift
Collaboration & Enablement:
Partner with business owners to identify automation opportunities
Translate business requirements into AI-driven solutions
Document AI flows, decision logic, and operational runbooks
Educate internal teams on AI capabilities and limitations.
Requirements:
Overall of 5 years of hands-on experience (3 years automation, 2 years in GenAI)
Hands-on experience building AI-powered workflows or agents
Strong understanding of LLMs and prompt engineering
Experience with API-based integrations and SaaS systems
Familiarity with automation platforms and orchestration tools
Experience with agentic patterns (planner-executor, tool-using agents, multi-agent setups)
Experience implementing human-in-the-loop and fallback mechanisms
Understanding of AI limitations, bias, and reliability concerns
Strong problem-solving and systems-thinking mindset
Ability to work independently and drive initiatives end-to-end
Excellent communication with both technical and non-technical stakeholders.
Overall of 5 years of hands-on experience (3 years automation, 2 years in GenAI)
Hands-on experience building AI-powered workflows or agents
Strong understanding of LLMs and prompt engineering
Experience with API-based integrations and SaaS systems
Familiarity with automation platforms and orchestration tools
Experience with agentic patterns (planner-executor, tool-using agents, multi-agent setups)
Experience implementing human-in-the-loop and fallback mechanisms
Understanding of AI limitations, bias, and reliability concerns
Strong problem-solving and systems-thinking mindset
Ability to work independently and drive initiatives end-to-end
Excellent communication with both technical and non-technical stakeholders.
This position is open to all candidates.
