You will bring structure, clarity, and momentum to complex, multi-team initiatives, ensuring priorities are aligned, risks are surfaced early, and initiatives are delivered on time with no surprises.
In this role you will:
Orchestrate and manage end-to-end delivery of key cross-functional initiatives and projects
Design and manage reporting and visibility frameworks for senior leadership, proactively communicating project health, risks, trade-offs, and delivery status to ensure a no-surprises environment
Identify, assess, and mitigate cross-functional dependencies, risks, and bottlenecks before they impact delivery timelines
Act as the alignment engine between R&D, Product, Customer Experience (CX), Partners, and executive leadership
Lead annual and quarterly company planning and roadmap processes, ensuring priorities are technically feasible, resource-aligned, and execution-ready
Ensure alignment across teams on priorities, timelines, technical nuances, and delivery commitments
Proactively surface issues, unblock stalled initiatives, and drive effective resolutions
Bring structure, clarity, and focus to complex, multi-team initiatives
Work closely with executive leadership and actively participate in company-wide operational and strategic discussions
7-10 years of experience in technical program management, project management, product operations, or similar cross-functional roles in a technology-driven company
Strong understanding of how high-tech product organizations operate, including R&D, Product, and Customer Experience workflows
Proven experience managing complex, cross-departmental processes and driving execution in ambiguous and fast-paced environments
Ability to deeply understand technical nuances and communicate effectively with engineering teams
Strong stakeholder management skills, including working closely with senior leadership
Hands-on, delivery-oriented mindset with a proactive and assertive yet collaborative approach
Excellent communication, organization, and problem-solving skills
Bachelors degree in a relevant field
