we provide blazing-fast E2E integration of a powerful user management infrastructure designed for modern applications.
Backed by top-tier VCs and a rapidly growing team, we support app developers by covering fundamental authentication flows to the most complex customer use cases.
We're seeking motivated associate to join our Tier 2 Technical Support team, offering a unique opportunity to gain hands-on experience. This position offers a clear path to our Developer Success team (Tier 3), providing exposure to various tools and top-notch technologies in the industry.
Key Responsibilities:
Provide immediate assistance and troubleshoot basic (yet interesting and challenging) technical issues
Escalate complex problems to higher-level support teams and RnD
Maintain high customer satisfaction levels
Learn and adapt to new technologies and tools
Shifts Schedule:
At least 4 shifts per week, 8 hours per shift
Morning shift: 07:00-15:00, Evening shift: 15:00-23:00 (Israel time). Optional night shifts available by choice
Backed by top-tier VCs and a rapidly growing team, we support app developers by covering fundamental authentication flows to the most complex customer use cases.
We're seeking motivated associate to join our Tier 2 Technical Support team, offering a unique opportunity to gain hands-on experience. This position offers a clear path to our Developer Success team (Tier 3), providing exposure to various tools and top-notch technologies in the industry.
Key Responsibilities:
Provide immediate assistance and troubleshoot basic (yet interesting and challenging) technical issues
Escalate complex problems to higher-level support teams and RnD
Maintain high customer satisfaction levels
Learn and adapt to new technologies and tools
Shifts Schedule:
At least 4 shifts per week, 8 hours per shift
Morning shift: 07:00-15:00, Evening shift: 15:00-23:00 (Israel time). Optional night shifts available by choice
Requirements:
Required Skills:
Ability to navigate Chrome DevTools (Console, Network, Application tabs)
Familiarity with the HTTP request & response cycle and some common status codes
Understanding of RESTful APIs
Basic knowledge of frontend frameworks (e.g., React, Next, Angular)
Familiarity with backend frameworks (Node, Python)
Basic HTML knowledge
Preferred Skills (not required, but beneficial):
Experience with SDKs
Basic SQL and NoSQL knowledge
Exposure to SSO technologies (e.g., Okta, Azure AD)
Developed at least 1 project using both frontend and backend frameworks mentioned above
Active contribution to open-source projects
Required Skills:
Ability to navigate Chrome DevTools (Console, Network, Application tabs)
Familiarity with the HTTP request & response cycle and some common status codes
Understanding of RESTful APIs
Basic knowledge of frontend frameworks (e.g., React, Next, Angular)
Familiarity with backend frameworks (Node, Python)
Basic HTML knowledge
Preferred Skills (not required, but beneficial):
Experience with SDKs
Basic SQL and NoSQL knowledge
Exposure to SSO technologies (e.g., Okta, Azure AD)
Developed at least 1 project using both frontend and backend frameworks mentioned above
Active contribution to open-source projects
This position is open to all candidates.
