We are looking for a Junior Product Support Specialist to deliver advanced assistance for our software products
?Key Responsibilities: Manage client onboarding and ensure smooth, effective use Investigate and resolve first and second-level technical incidents Perform in-depth troubleshooting and identify underlying issues Support customers through phone, email, and other communication channels Work with R&D on system -level problems
?Key Responsibilities: Manage client onboarding and ensure smooth, effective use Investigate and resolve first and second-level technical incidents Perform in-depth troubleshooting and identify underlying issues Support customers through phone, email, and other communication channels Work with R&D on system -level problems
Requirements:
Strong technological skills and the ability to quickly learn and work with software systems Clear and professional communication skills Strong customer orientation and service mindset
This is a full-time position, 9:00-18:00 The role is hybrid, offering flexible and convenient working hours. Our offices are located in central Israel
Strong technological skills and the ability to quickly learn and work with software systems Clear and professional communication skills Strong customer orientation and service mindset
This is a full-time position, 9:00-18:00 The role is hybrid, offering flexible and convenient working hours. Our offices are located in central Israel
This position is open to all candidates.
