● Reduce bottlenecks across functions (including Product) by mapping handoffs across Eng/Product/QA/DevOps/Support/CS and removing blockers to improve cycle time, throughput, carryover, and blocker age.
● Create visibility with data by publishing concise weekly delivery health updates (status, deltas, decisions, risks) dashboards. Provide heads-up and enablement notes for Product, Support, and CS.
● Lean agile enablement by facilitating planning/standups/reviews as needed. Tune ceremonies to be lightweight and outcome-focused. Step into the scrum master role when needed.
● Own P0/P1 bugs & strategic delivery: Single-threaded ownership of timelines, dependencies, and risks for strategic initiatives; run a fast-track protocol for P0/P1 issues (intake → triage SLAs → assignment → fix/verification → stakeholder updates)
● Lead our release process, ensuring high-quality releases on time and clear communication
● At least 5 years of experience in the tech industry (multi-team delivery experience), with hands-on roles as a Project Manager, Scrum Master, TPM, or Release Manager
● Deep understanding of the software development lifecycle and experience in the different technology domains- software engineering, QA, AI, infrastructure, DevOps, IT, and Data
● Proven experience adopting AI in the TPM domain ● Excellent communicator, comfortable partnering with executive managers, Product, Support, Marketing, and CS.
● Hands-on with Jira/Linear: model workflows, build actionable dashboards, and drive decisions with metrics.● Strong ability to present complex technical features in a simple, convincing manner.
● Solid grasp of SDLC, Scrum/Kanban; pragmatic governance (right-sized process, minimal overhead).
● Experience coordinating globally distributed teams; excellent English.
