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In this role, you will work under the Head of Strategic Delivery to bring order to the daily R&D operations. You won't just be "moving tickets around" – you will be the operational heartbeat of the department. Your job is to ensure that the plans we make actually happen – clearing the path for developers, synchronizing between squads, and ensuring that our data in Jira reflects reality, not wishful thinking.
We need someone with a strong backbone who isn't afraid to dive into the details, ask tough questions, and stand their ground with technical leads and senior management when necessary to protect the delivery commitments
What You Will Do :
Drive the Delivery Cadence: Hold the R&D Team Leads accountable for the development lifecycle. While they own the execution, you ensure that Sprints run smoothly and that we are hitting our deadlines.
Jira & Data Integrity: You will be the owner of our "Single Source of Truth." You don't need to be a coding wizard, but you must ensure that Jira boards are clean, up-to-date, and that reports (Burn-down, Velocity) are accurate so management can make decisions based on facts.
Visibility & Reporting: Provide the Head of Strategic Delivery and VP R&D with clear, real-time visibility into project status. You are the one who raises the flag before a project goes off the rails.
Cross-Functional Synchronization: Act as the glue between technical teams. You ensure dependencies are managed and that no "silos" are blocking progress.
Escalation Management: Act as a shield for the team. When urgency strikes from CS or Product, you help triage and prioritize so the R&D team doesn't lose focus.