We are seeking a person with a passion for infrastructure to work as a Network Operations Center Engineer within our global Network Operations Center ( NOC ).
The NOC is a 24x7x365 follow-the-sun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.
As a NOC Engineer, you are expected to have networking and operational knowledge that will enable you to respond and remediate alerts from network equipment and related systems across our global data centers.
Your duties will include:
Actively engage in incident response: Triage and remediation.
Follow standard operating procedures, while recommending improvements as a result of experience and observations.
Point of escalation for critical customer issues.
Contribute to improving our global network performance and stability.
Building and maintaining knowledge as you develop expertise.
Assist on long term projects and operational issues.
Analyze operational data to produce reports and insights on network performance.
The NOC is a 24x7x365 follow-the-sun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.
As a NOC Engineer, you are expected to have networking and operational knowledge that will enable you to respond and remediate alerts from network equipment and related systems across our global data centers.
Your duties will include:
Actively engage in incident response: Triage and remediation.
Follow standard operating procedures, while recommending improvements as a result of experience and observations.
Point of escalation for critical customer issues.
Contribute to improving our global network performance and stability.
Building and maintaining knowledge as you develop expertise.
Assist on long term projects and operational issues.
Analyze operational data to produce reports and insights on network performance.
Requirements:
Required Experience and Skills:
Networking certifications: Such as CCNA, JNCIA, etc.
Working knowledge of Internetworking (BGP).
Excellent knowledge of TCP/IP fundamentals, HTTP/S and DNS.
Basic knowledge of Linux and scripting languages.
End- User Experience with various monitoring tools / systems (Zabbix, Grafana, ELK, Pingdom etc.) – An advantage.
Required Experience and Skills:
Networking certifications: Such as CCNA, JNCIA, etc.
Working knowledge of Internetworking (BGP).
Excellent knowledge of TCP/IP fundamentals, HTTP/S and DNS.
Basic knowledge of Linux and scripting languages.
End- User Experience with various monitoring tools / systems (Zabbix, Grafana, ELK, Pingdom etc.) – An advantage.
This position is open to all candidates.
