As a NOC Engineer, you will:
Work in shifts 247, including weekends and holidays
Troubleshoot and debug technical incidents
Monitor and troubleshoot various systems
Monitor and investigate OPSEC incidents
Provide clients with a professional first point of contact
Handle day-to-day production issues
Continuously develop and improve the teams service and processes
Perform preventive maintenance
Work in shifts 247, including weekends and holidays
Troubleshoot and debug technical incidents
Monitor and troubleshoot various systems
Monitor and investigate OPSEC incidents
Provide clients with a professional first point of contact
Handle day-to-day production issues
Continuously develop and improve the teams service and processes
Perform preventive maintenance
Requirements:
At least 1 year of experience as technical support, NOC or customer service representative, or a similar role
Knowledge in UNIX systems & CCNA level networking
Knowledge of at least one programming languages like Bash, Python, SQL, JavaScript, etc.
Fluency in English with strong writing and communication skills
Ability to multitask under pressure and remain focused
Strong analytical skills and ability to collect and interpret data from various sources
Knowledge of Windows services and logs
Basic knowledge in Virtualization (VMware, VB, HyperV)
At least 1 year of experience as technical support, NOC or customer service representative, or a similar role
Knowledge in UNIX systems & CCNA level networking
Knowledge of at least one programming languages like Bash, Python, SQL, JavaScript, etc.
Fluency in English with strong writing and communication skills
Ability to multitask under pressure and remain focused
Strong analytical skills and ability to collect and interpret data from various sources
Knowledge of Windows services and logs
Basic knowledge in Virtualization (VMware, VB, HyperV)
This position is open to all candidates.
