We are seeking a highly skilled and proactive IT Systems Engineer to join our Global IT team. In this role, you will be instrumental in the overall management, maintenance, monitoring, and optimization of the company's global data center, server and storage infrastructure, Microsoft 365 platform, and endpoint management across both on-premises and cloud environments.
As part of the Systems & DevOps team, you will take ownership of systems, operating systems, hardware, and storage infrastructure. You will lead technical initiatives, support critical IT services, and serve as a Tier-3 escalation point for complex technical challenges while collaborating with cross-functional teams.
Key Responsibilities
• Overall management and monitoring of the organization's server and storage infrastructure across on-premises and cloud environments.
• Install, configure, maintain, and monitor operating systems, applications, and system management tools.
• Ensure high availability, reliability, and performance of enterprise infrastructure.
• Provide Tier-3 IT support for complex technical issues across global business units.
• Troubleshoot and resolve advanced infrastructure and system-related challenges.
• Collaborate with global IT teams and cross-functional departments on infrastructure projects and operational improvements.
• Drive continuous improvement initiatives, including automation and AI-driven solutions to enhance IT services and operational efficiency.
• Maintain high service levels while ensuring timely and high-quality delivery of IT services.
