Required Global Support & Customer Success Representative
Responsibilities
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya.
Responsibilities
Responding to customer inquiries across various channels
Handling, tracking, and documenting customer cases in internal systems
Coordinating with relevant company teams as needed
Meeting defined targets and service-level agreements (SLA)
Combining customer-facing communication with back-office operational tasks
Suitable for students, including part-time positions
Hybrid work model based in Herzliya.
Requirements:
Availability for 24/7 shift work, including nights and weekends
Strong service orientation and customer-centric mindset
Proficiency in Office 365 and Excel
Fluency in English (reading, writing, and speaking) – mandatory
Excellent verbal and written communication skills
Previous experience in a support or call center – an advantage
Additional languages – an advantage
Technical background and affinity for the automotive field – an advantage.
Availability for 24/7 shift work, including nights and weekends
Strong service orientation and customer-centric mindset
Proficiency in Office 365 and Excel
Fluency in English (reading, writing, and speaking) – mandatory
Excellent verbal and written communication skills
Previous experience in a support or call center – an advantage
Additional languages – an advantage
Technical background and affinity for the automotive field – an advantage.
This position is open to all candidates.
