In this role, you will manage collection activities for a diverse portfolio of customers, including established enterprises, high-tech companies, startups, and small businesses. Youll work with both long-standing and newly onboarded customers while ensuring timely collection processes.
This is a fast-paced position that requires strong organizational skills, daily follow-up, and the ability to prioritize a large workload. Youll monitor customer balances, manage different payment terms, identify overdue accounts, and ensure that no customer falls through the cracks.
Responsibilities
Manage collection activities for existing and new customers.
Perform daily follow-up on outstanding customer balances.
Handle collection processes and customer communication.
Issue customer receipts.
Prepare and send collection letters.
Work closely with internal stakeholders across the organization.
Identify and escalate potential risks and red flags.
Prioritize workload effectively and manage multiple accounts simultaneously.
Previous experience in collections- required.
Experience with Priority- an advantage.
Experience with SAP- an advantage.
Good English skills.
Strong proficiency in Microsoft Office, especially Excel.
Ability to work under pressure and manage a high-volume workload.
Excellent organizational skills with strong attention to detail.
Ability to work independently as well as part of a team.
High sense of responsibility, strong work ethic, and a service-oriented mindset.
