Our global operations continue to expand, and were looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.This is a fast-paced role where providing … Read more
דרוש/ה טכנאי/ת תקשורת מיומן/ת לתפקיד מאתגר ומגוון המציע אפשרויות התפתחות וקידום מקצועי. תעסוק באבחון ותיקון תקלות ברשתות מתקדמות, התקנה והגדרה של תשתיות רשת, ציוד קצה ותקשורת, הפקת דוחות ביצועים ומקצועיות בתחום. אם את/ה בעל/ת הבנה טובה בחומרה ותוכנה ומחפש/ת הזדמנות להפעיל את הידע הטכני שלך, המשרה מתאימה לך. העבודה במשרה מלאה. דרישות: ניסיון מעל שלוש … Read more
התפקיד כולל: תחזוקה ותפעול שוטפים של מערכות ארגוניות עבודה מול מנהלי המערכות ואנשי NOC ומתן תמיכה שוטפת לתקלות תשתית ואפליקציה ליווי טכני וביצוע שדרוגי גרסה למערכות אפליקטיביות ועבודה שוטפת מול ספקי המערכת מתן מענה לתקלות רוחביות, הוא אמון על כמה וכמה מערכות ארגוניות, מערכות דיגיטל, JIRA, מערכת לניהול קריאות להיות אמון/ה על מערכת ספציפית: השרתים … Read more
As a Support Specialist you will be responsible for providing global first-class service to customers of all permission levels via phone, chat, and email. The position requires the ability to work in shifts. What will you do?Support customers of all permission levels via multiple support channels live chat, e-mails, and phone calls.Work on a few … Read more
As a Technical Support Specialist, you will be responsible for the analysis, processing, technical recommendation and resolution of technical inquiries, cases and requests from all customer segments.The role is customer-facing support role and will require interactions via our self-service portal, emails, chats, and a few inbound calls. Collaboration with customers to deliver superior customer experience, … Read more
looking for a Customer Support representative! Were a boutique tech company with a cutting edge product in the online marketing industry, trusted by global brands such as Fiverr , Elementor and Lemonade. Located in the heart of Tel-Aviv.Job descriptionFull-time position in a SaaS company.The position includes assisting with technical support and providing customers full training … Read more
Were Hiring! Application Support Specialist We are expanding and looking for an Application Support Specialist to join our team! As part of our support team, you will provide assistance for company systems to clients across the country.Responsibilities: Identifying customer needs, diagnosing technical issues, and assisting in finding and implementing solutions. Providing one-on-one training and guidance. … Read more
The team is in charge of analysis, checks and monitoring for ICE Data Indices and Pricing & Analytics clients globally. A significant part of the job is working with global clients on a wide range of inquiries including market data, pricing valuation, rebalancing questions, methodology and product issues. The team is working with multiple ICE … Read more
We are seeking a skilled Senior Technical Support Engineer to join our team in Israel. In this role, you will play a crucial part in supporting our customers throughout their journey, from presale consultations to post-sale technical support. You will work closely with our R&D engineers to ensure seamless integration and resolution of technical issues. … Read more
We're hiring a Global Customer Support/Experience (SaaS B2B) Lead who stands out from the crowd, bringing extensive experience in customer support management. As a key player in our customer-facing unit, you'll take charge of a team of experience / support agents, delivering an innovative solution designed to outsmart fraud using cutting-edge technology. Our mission is … Read more
