Key Responsibilities
Lead requirements gathering, analysis & solution design, development oversight, and demos for enhancements and transformational initiatives.
Drive high-quality execution across the full SDLC, ensuring readiness for development, CI/CD, SQA, UAT, and deployment.
Operate within a Scrum‑oriented environment, actively participating in Agile ceremonies and maintaining your Jira progress with ownership and transparency to support a healthy, well-prioritized backlog.
Approach business and technical challenges holistically, offering scalable and elegant solutions.
Collaborate closely with project managers, developers, and SQA teams to ensure high-quality, on-time delivery.
Apply practical prompt engineering and scripting skills to optimize workflows and enable intelligent automation.
Integrate APIs and third‑party tools into a robust Salesforce solution.
Skills, Knowledge & Expertise
3-5+ years of hands‑on Salesforce implementation and administration experience in large, global environments.
Strong understanding of Sales Cloud, Service Cloud, and core Salesforce configuration and ability to translate business challenges into clear technical requirements and solution architectures, which will require strong analytical, problem-solving, and communication capabilities.
SQL/SOQL experience and comfort handling data analysis and validation tasks.
Experience working with CI/CD, git-based version control, and multi‑environment deployment practices spanning multiple teams.
Proficient knowledge of Agile/Scrum and expertise to utilize Jira & Confluence to the fullest while having effective time-management skills with the ability to handle multiple changing priorities.
Ability to simplify and explain complex systems to non-technical stakeholders with fluent English.
Desired
Familiarity with next-gen technologies and modern technical stacks including hands-on experience lightweight scripting and business application applicable prompt engineering.
Solid understanding of ERP/SAP integrations specifically within manufacturing organizations, bringing familiarity with supply chain, order lifecycle, or production processes and manufacturing IT apps.
Experience designing and implementing scalable solutions leveraging Salesforce CPQ and/or Apttus/Conga CPQ – including bundles, pricing logic, discount structures, approval flows, ABO, callbacks, and promotional mechanisms.
Knowledge of DocuSign, Bit2Win, or similar ecosystem tools is a plus.
Salesforce certifications (Admin, Sales, Service, CPQ).
