As a VIP Account Manager, you will be in charge of building relationships with assigned VIPs and establishing personal relationships to ensure they receive personalized and prompt service. You will also be focused on increasing players lifetime value through proactive outbound communication and ensuring a personal, engaging, and rewarding experience for our VIP players. If you are passionate about the gaming industry have a proven track record in VIP account management, we invite you to apply
Responsibilities:
* Manage on a daily basis close relationship with our VIP players
* Keep track and monitor the VIP players' activity to help identify playing and spending patterns
* Develop and implement strategies to engage and retain VIP players (original content, promotions etc.).
* Work collaboratively with cross-functional teams to drive players' activity growth
* Strong analytical skills to identify patterns in VIP behavior
Advantages:
* Previous experience with multiplayer games
Requirements:
* Proven experience in VIP account management within the gaming industry (at least 1 year)
* Native or Mother tongue level in English – Must
* Positive attitude and are excited to learn more
* Commitment to delivering exceptional customer service.
* Proven analytical competencies and data-oriented
* Proven experience in VIP account management within the gaming industry (at least 1 year)
* Native or Mother tongue level in English – Must
* Positive attitude and are excited to learn more
* Commitment to delivering exceptional customer service.
* Proven analytical competencies and data-oriented
This position is open to all candidates.