Were seeking an exceptional and highly talented Technical Writer who can bring clarity and precision to our cutting-edge products. In this role, youll work closely with our engineering and product teams to create exceptional documentation that helps our customers understand and make the most of our solutions. This is a great opportunity to work in a fun, collaborative environment that encourages creativity, innovation, and growth.
What Youll Do:
What Youll Do:
Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
Design, develop, and maintain knowledge base articles that make complex topics easy to understand for our users
Ensure that our documentation is clear, concise, and accurate, providing comprehensive resources for both technical and non-technical audiences
Proactively update and improve existing documentation based on feedback, product changes, and industry trends
Take ownership of documentation projects from start to finish, contributing to the continuous improvement of our documentation processes
Requirements:
3-5 years of experience in a technical writing or product documentation role, ideally in SaaS, cloud security, or a related field
Outstanding writing and editing skills, with the ability to make complex topics accessible and engaging
Strong collaboration and communication skills, with experience working with cross-functional teams (engineering, product, marketing, etc.)
Self-motivated, independent, and driven to take ownership of projects while managing multiple tasks simultaneously
Familiarity with cloud technologies, SaaS products, or cybersecurity is a big advantage
Experience mentoring others or contributing to documentation planning and coordination is an advantage
Experience with API documentation an advantage
A proactive attitude, always looking for ways to improve processes and content quality
3-5 years of experience in a technical writing or product documentation role, ideally in SaaS, cloud security, or a related field
Outstanding writing and editing skills, with the ability to make complex topics accessible and engaging
Strong collaboration and communication skills, with experience working with cross-functional teams (engineering, product, marketing, etc.)
Self-motivated, independent, and driven to take ownership of projects while managing multiple tasks simultaneously
Familiarity with cloud technologies, SaaS products, or cybersecurity is a big advantage
Experience mentoring others or contributing to documentation planning and coordination is an advantage
Experience with API documentation an advantage
A proactive attitude, always looking for ways to improve processes and content quality
This position is open to all candidates.
