Were looking for a Technical Writer to join our Product team and help spread the power of our company. As our product continues to grow and evolve rapidly, youll have the opportunity to contribute to a wide range of documentation projects, both large and small. If you believe in the power of clear communication, have a sharp eye for detail, and want to be part of a strong, can-do team, wed love to have you with us!
WHAT YOULL DO
Collaborate closely with Product Managers to ensure that all documentation remains accurate and consistent with the products features and design.
Proactively maintain the employee-facing internal knowledge base by collaborating with fellow technical writers along with stakeholders from a wide variety of other teams, including Product, Customer Success, Product Marketing, Sales, and more.
Validate and maintain customer-facing troubleshooting guides by coordinating with Developers, Experts, and Technical Writers.
WHAT YOULL DO
Collaborate closely with Product Managers to ensure that all documentation remains accurate and consistent with the products features and design.
Proactively maintain the employee-facing internal knowledge base by collaborating with fellow technical writers along with stakeholders from a wide variety of other teams, including Product, Customer Success, Product Marketing, Sales, and more.
Validate and maintain customer-facing troubleshooting guides by coordinating with Developers, Experts, and Technical Writers.
Requirements:
At least two years of experience in a technical writing role.
The ability to learn proactively and independently by exploring documentation and hands-on resources.
A technical background, either educational (STEM degree) or professional (development, QA, analytics, SOC, Incident Response, etc.).
Mother-tongue level English and fantastic written communication skills.
BONUS:
Experience in cybersecurity, cloud computing, and/or B2B SaaS.
At least two years of experience in a technical writing role.
The ability to learn proactively and independently by exploring documentation and hands-on resources.
A technical background, either educational (STEM degree) or professional (development, QA, analytics, SOC, Incident Response, etc.).
Mother-tongue level English and fantastic written communication skills.
BONUS:
Experience in cybersecurity, cloud computing, and/or B2B SaaS.
This position is open to all candidates.
