What You Will be Doing
Create, revise, and maintain technical documentation, including user guides, installation guides, FAQs, presentations, and API documentation
Translate complex technical information into clear, concise, and accurate content tailored for different audiences, including customers, partners, and internal stakeholders
Work closely with the engineering, product management, and sales teams to gather and understand technical information
Collaborate with the marketing team to align technical content with marketing strategies and adjacent programs
Develop content plans and schedules to ensure timely delivery of documentation
Manage multiple documentation projects simultaneously and ensure consistency and accuracy across all technical documents
Edit and proofread documents to ensure clarity, grammar, and consistency in design and language
Conduct regular reviews and updates of existing documentation to ensure accuracy and relevance
Assist in the creation of white papers, case studies, and technical blogs that support marketing programs
Provide technical input and review for marketing collateral, including brochures, presentations, and website content
Bachelors degree in Technical Writing, Communications, English, Computer Science, or a related field
3+ years of experience in technical writing or a related field
Proven experience in cybersecurity, network security, cloud security, or related domains.
Proven experience in creating technical documentation for software products
Experience in working within a marketing department or closely with marketing teams is a plus
Excellent written and verbal communication skills
Strong understanding of technical concepts and the ability to quickly grasp new technologies
Proficiency in using documentation tools
Familiarity with content management systems (CMS) and version control systems (e.g., Git)
Ability to work independently and manage multiple projects simultaneously
Detail-oriented with a commitment to producing high-quality documentation
Strong analytical and problem-solving skills
Ability to work in a fast-paced, deadline-driven environment
Team player with excellent interpersonal skills
