Responsibilities:
Engage with the Modern Work Digital Solution Area Specialist to serve as a technical thought leader and accelerate technical execution across Modern Work products.
Proactively identify and engage with key customer technical decision makers and influencers across Modern Work products, while engaging sales team and helping lead sales strategy. Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
Lead and ensure complex technical wins. Build strategy across complex deals; map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
Drive technical assessments to create a map of the current landscape and to build the technical migration plans, thus building a solid migration business case.
Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customers technical decision and meet the customers needs. Ensure technical decision makers agree with proposed architecture and on the migration plan. Drive POCs and MVPs.
Scale through partners and also support partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build strategy
Build competitive knowledge, document compete patterns, and share within the technology specialist community to drive change and escalations for competitive selling strategies.
Proactively provide insight onto Corp, business and product groups, sales strategy, and business reviews for impact.
Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
Identify and support the creation of new pipeline within customer engagements in collaboration with the Modern Work Digital Solution Area Specialist.
Other:
Embody our culture and values.
Required/Minimum Qualifications:
Extensive experience in technical pre-sales or technical consulting.
Extensive experience in developing and delivering customer demos/proof of concepts for productivity and collaboration-centric across competitive offerings.
Additional or Preferred Qualifications:
Extensive experience in technical pre-sales, technical consulting, or technology delivery, or related experience.
Proof of Concepts: Experience creating Customer solutions, assessing business need and delivering AI Proof of Concepts (PoC)/Pilots for customers that lead to production deployments.
Cross organizational and functional collaboration skills to drive the optimal solution for the customer needs.
Experience working in a large matrixed, global technology company
Experience working on driving business transformation with AI.
Certification in relevant technologies or disciplines (e.g., our 365, MS-900 Certification, Cloud Platform Technologies, Information Security, Architecture).
