Responsibilities:
Provide technical guidance, mentorship, and support team members to ensure high-quality service delivery.
Methodological mindset to create and maintain security and product usability processes and enforce them with internal customers such as CSMs, SEs, and the product team
Collaborate with product and RND about product usage and feedback from the field
Continuously monitor, analyze, and report on key performance indicators (KPIs) of the product.
In escalated client meetings, provide product matter expert remediation insights, recommendations, and security best practices.
Stay abreast of industry trends, emerging technologies, and best practices in automation to provide strategic insights and recommendations for enhancing technical solutions.
Proven 5-7 years of experience in technical customer-facing roles (TAM/CSM/SE/Outbound technical product manager) in cybersecurity-focused products
Proficiency in one or more cloud vendors – AWS, Azure, GCP – must
Deep knowledge of active directory security and zero trust model – must
Excellent problem-solving and analytical skills to assess complex security issues and provide practical solutions – must
Knowledge in Kubernetes security – plus
Strong understanding of attack path management principles, security concepts, and industry-standard security frameworks like MITRE.
Experience with security assessment tools, vulnerability scanners, and attack simulation techniques – plus
Ability to maintain a methodological mindset in approaching tasks and projects
Proven track record of proactive problem-solving skills, showcasing the ability to anticipate challenges, initiate solutions, and drive progress independently
