We are building the data platform for AI, and we are seeking a highly experienced Technical Field Architect to join our CTO team, working onsite in our Tel Aviv and Haifa offices in Israel. This is a critical role, facilitating communication and product adoption by the Office of the CTO and other field teams by working closely with our R&D teams to bring product development advances to the field.
The ideal candidate will have a deep understanding of both GTM and R&D processes, and be able to dive into the technical details of new products as they are developed. This person will communicate regularly with colleagues in the Office of the CTO, as well as sales engineering leaders and product management, to ensure rollout of releases and features are well-understood by VAST field teams and their customers. This person will work with the field and customers to ensure features are developed with customer requirements in mind, and work with engineering and architects to understand the detailed implementation of features.
Responsibilities:
Regularly meet with R&D teams responsible for feature design and development, ensuring alignment with customer requirements and field teams.
Understand and help document product development and release processes and timelines.
Participate in deep dives and strategic customer meetings for EMEA-based customers.
Develop and lead technical presentation and demonstrations for field teams and customers.
Work closely with colleagues in both R&D and the Office of the CTO to streamline communication and establishing close alignment.
Design and lead technical presentations, training sessions, and demonstrations for customers and partners.
10+ years of relevant product, engineering, or technical marketing experience, with emphasis on some combination of storage, data, and analytics.
Experience in customer-facing roles, explaining and training folks on strategic and technical concepts and products.
Robust problem-solving skills, analytical thinking, and a customer-centric approach.
Excellent communication skills, with the ability to convey complex technical concepts to a wide range of audiences.
Extensive experience in promoting and demonstrating technology products.
Some travel required – roughly 10-25%.
