We are looking for a Technical Account Manager.
. Located in the heart of Tel Aviv, this is a full-time position in a SaaS.
company
Job description:
Serve as the main point of contact for B2B clients, addressing inquiries, and providing technical assistance.
Onboard new clients, handle billing inquiries, and escalate issues as needed.
Customize products to meet client needs and provide comprehensive training.
Collaborate with internal teams to address client issues and enhance products.
Utilize the Monday system for client management and task prioritization.
. Located in the heart of Tel Aviv, this is a full-time position in a SaaS.
company
Job description:
Serve as the main point of contact for B2B clients, addressing inquiries, and providing technical assistance.
Onboard new clients, handle billing inquiries, and escalate issues as needed.
Customize products to meet client needs and provide comprehensive training.
Collaborate with internal teams to address client issues and enhance products.
Utilize the Monday system for client management and task prioritization.
Requirements:
Experience in B2B client management and technical understanding Must.
Excellent English communication skills, both verbal and written Must.
Service Oriented and people person mindset.
Demonstrated initiative approach to clients, tasks and projects.
Strong interpersonal skills and ability to work under pressure.
Proactive and adaptable with a willingness to learn independently.
Experience in B2B client management and technical understanding Must.
Excellent English communication skills, both verbal and written Must.
Service Oriented and people person mindset.
Demonstrated initiative approach to clients, tasks and projects.
Strong interpersonal skills and ability to work under pressure.
Proactive and adaptable with a willingness to learn independently.
This position is open to all candidates.
