We are looking for a high-energy, driven Support Engineer to join our organization!
The Support Engineer will work as a Support Engineer for our Support team and represent as the professional authority in ongoing work with the technical factors from the clients side.
The Support Engineer will work as a Support Engineer for our Support team and represent as the professional authority in ongoing work with the technical factors from the clients side.
Responsibilities
Provide support to our Fortune 500 customers
Receiving tickets, screening them, distributing them to specialized team members, and working on tickets.
The Support Engineer will work closely with the team leader and other members of the support team, as well as corroborate with DevOps and the Development teams
Requirements:
At least 1 year of experience in Customer Care/Technical Support/Help Desk or equivalent.
Strong written and verbal communication skills in English
Love technology, have curiosity about new products and approaches, and a get-to-know-how-it-works attitude.
Thrives under pressure. Able to manage your time efficiently.
Attention to detail, highly organized, with an absolute focus on the quality of the result.
Knowledge of Linux systems, utilities, and scripting – a plus.
Experience working with Jira- a plus.
At least 1 year of experience in Customer Care/Technical Support/Help Desk or equivalent.
Strong written and verbal communication skills in English
Love technology, have curiosity about new products and approaches, and a get-to-know-how-it-works attitude.
Thrives under pressure. Able to manage your time efficiently.
Attention to detail, highly organized, with an absolute focus on the quality of the result.
Knowledge of Linux systems, utilities, and scripting – a plus.
Experience working with Jira- a plus.
This position is open to all candidates.
