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The opportunity
This position is for a DataStage SME entailing production support, within TEVA Integration MW team in the Cross Application Delivery unit. He/ She will be a Lead, mentoring and guiding developers supporting production interfaces by analyzing and troubleshooting the issues, and communicating the analysis to Global Technical lead, and acting as the support center for all DataStage Production interfaces.
How you’ll spend your day
DataStage SME responsibilities include the following in the Middleware Interfaces support area.
Lead and mentor DataStage team providing support to interfaces
Develop and guide the team in enhancing their technical capabilities and increasing productivity
Evaluate team’s work processes and best practices and implement changes to streamline operations.
Apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, problems in order to maximize the return on IT and Business investments.
Review and translate functional designs into technical solutions for change requests
Hands-on development, support and troubleshoot production DataStage interfaces
Provide follow-up on all issues and solutions
Work closely with IT business, support, MW, SAP and boundary system development teams
Perform proactive monitoring and send daily/ weekly / monthly reports to relevant stakeholders
Work on ticketing system in creating the incidents, follow up on assigned incidents and update incidents with rlevant details including root cause analysis
Participate in oncall rotations
Occasionally provide after hours support