We are seeking a skilled and adaptable Solution Architect to manage deep technical engagements during both pre-sales and post-sales activities. This role focuses on ensuring smooth deployment, addressing post-sales technical challenges, and delivering long-term value to customers by leveraging advanced cybersecurity solutions.
Responsibilities
Build and maintain strong relationships with customers, serving as their trusted technical advisor to understand and address their needs, challenges, and goals.
Collaborate with internal teams, including Research and Development (R&D) and Product, to align solutions with customer needs.
Assist in the technical aspects of Proof of Concepts (PoCs) and lead pre-deployment readiness.
Drive post-sales success by solving complex technical issues, and implementing solutions in collaboration with customer and internal teams.
Proactively identify and communicate opportunities for improving customer security posture through solution enhancements and integrations.
Conduct technical training sessions for customer teams to ensure seamless adoption and effective use of platform.
Stay informed about the latest trends and technologies in cybersecurity, networking, and AI to provide cutting-edge solutions to customers.
Responsibilities
Build and maintain strong relationships with customers, serving as their trusted technical advisor to understand and address their needs, challenges, and goals.
Collaborate with internal teams, including Research and Development (R&D) and Product, to align solutions with customer needs.
Assist in the technical aspects of Proof of Concepts (PoCs) and lead pre-deployment readiness.
Drive post-sales success by solving complex technical issues, and implementing solutions in collaboration with customer and internal teams.
Proactively identify and communicate opportunities for improving customer security posture through solution enhancements and integrations.
Conduct technical training sessions for customer teams to ensure seamless adoption and effective use of platform.
Stay informed about the latest trends and technologies in cybersecurity, networking, and AI to provide cutting-edge solutions to customers.
Requirements:
Experience: 2+ years of experience in Customer facing role. 5+ years of hands-on experience in cybersecurity landscape.
Cybersecurity Expertise: In-depth understanding of cybersecurity technologies, including SIEM, EDR, threat intelligence, and vulnerability management. Familiarity with attack surface management, lateral movement analysis, and mitigation strategies. Deep knowledge in security mechanisms, cyber security solutions and detection techniques.
Networking Proficiency: Deep understanding of networking technologies and protocols, network security principles, firewalls, network access controls and network-based attacks. Experience in monitoring or analyzing network topologies.
Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues across diverse environments.
Executive Presence: Experience working with and presenting to executive-level stakeholders.
Communication: Exceptional verbal and written English skills with the ability to explain technical concepts to both technical and non-technical audiences.
Adaptability: Ability to learn and stay ahead of emerging threats, technologies, and cybersecurity challenges.
Customer Focus: A strong commitment to delivering value and ensuring customer success post-deployment.
Teamwork: A collaborative mindset with the ability to work across teams and prioritize mission-critical objectives.
Willing to travel
Experience: 2+ years of experience in Customer facing role. 5+ years of hands-on experience in cybersecurity landscape.
Cybersecurity Expertise: In-depth understanding of cybersecurity technologies, including SIEM, EDR, threat intelligence, and vulnerability management. Familiarity with attack surface management, lateral movement analysis, and mitigation strategies. Deep knowledge in security mechanisms, cyber security solutions and detection techniques.
Networking Proficiency: Deep understanding of networking technologies and protocols, network security principles, firewalls, network access controls and network-based attacks. Experience in monitoring or analyzing network topologies.
Problem-Solving Skills: Proven ability to troubleshoot and resolve complex technical issues across diverse environments.
Executive Presence: Experience working with and presenting to executive-level stakeholders.
Communication: Exceptional verbal and written English skills with the ability to explain technical concepts to both technical and non-technical audiences.
Adaptability: Ability to learn and stay ahead of emerging threats, technologies, and cybersecurity challenges.
Customer Focus: A strong commitment to delivering value and ensuring customer success post-deployment.
Teamwork: A collaborative mindset with the ability to work across teams and prioritize mission-critical objectives.
Willing to travel
This position is open to all candidates.
