This role requires extensive experience in architecting and scaling mission-critical systems in cloud environments, following best practices for high availability and reliability. The candidate must also have proven experience in managing complex environments, including coordinating with technical support and professional services teams across different time zones, particularly in the U.S. Experience with real-time communications (VoIP or WebRTC) is a significant advantage.
Reporting to: Director of Core Engineering Group.
Heres What Youll Be Doing:
1. Software Engineering Leadership:
Lead the architecture, design, and implementation of our core communications platform, ensuring scalability, high availability (99.999%), and fault tolerance.
Drive the adoption of software engineering best practices such as service resiliency, failover mechanisms, load balancing, and distributed systems design.
Oversee the development of a mix of legacy components and modern microservices using various programming languages and frameworks.
Provide technical leadership in architectural decisions, focusing on performance optimization, security, and reliability.
2. Strategic System Architecture:
Design and implement systems for growth and scale, ensuring they can handle increasing loads while maintaining strict availability and performance standards.
Establish and enforce best practices for monitoring, alerting, and incident response to minimize downtime and ensure rapid issue resolution.
Continuously evaluate and integrate emerging technologies and cloud-native architectures to future-proof the core platform.
3. Team Leadership & Management
Lead, mentor, and manage a team of engineers distributed across multiple regions, including Israel, Europe, and other international locations.
Establish clear goals, KPIs, and growth paths for team members, focusing on both individual development and team performance.
Foster a collaborative, direct, and informal communication culture aligned with our values.
1. Experience & Skills:
12+ years of software engineering experience, with at least 5 years in a management role leading engineering teams.
Proven track record in designing, architecting, and scaling mission-critical systems in cloud environments (AWS, GCP, or Azure).
Extensive experience in implementing high availability best practices such as:
– Distributed systems design and microservices architecture.
– Automated failover, load balancing, and disaster recovery strategies.
– Real-time monitoring and alerting systems.
Strong technical background in cloud-native architectures and a mix of programming languages commonly used for high-performance backend systems.
Experience with real-time communications platforms (VoIP, WebRTC, or similar) is a significant advantage.
Demonstrated ability to work effectively with technical support and professional services teams.
2. Management Skills:
Exceptional leadership and people management skills, with the ability to inspire and lead a distributed team across different geographies.
Experience in high-pressure environments requiring rapid decision-making and problem-solving.
3. Communication & Collaboration:
Fluent in English, with excellent written and verbal communication skills.
Familiarity with the direct and informal communication style is an advantage.
