We are seeking a highly skilled Senior Microsoft 365 Collaboration Architect with a strong focus on OneDrive and MS Teams. This role involves designing, implementing, and supporting comprehensive Microsoft 365 solutions to drive digital transformation and optimize IT processes for our clients. The ideal candidate will have extensive experience in managing and deploying Microsoft 365 services and will possess excellent project management and leadership skills.
Key Responsibilities
Administer & Manage: Oversee our Microsoft 365 Collaboration environment, including Microsoft Teams, OneDrive for Business, SharePoint Online, Power Platform, and related services.
Optimize & Secure: Ensure the availability, performance, reliability, and security of Microsoft 365 platforms. Conduct regular audits to monitor and optimize usage and security.
Voice Services: Integrate with Voice services, Implement Teams Direct Routing, Teams Calling plans, Integrations with AudioCodes SBC
License Management: Support licensing management and assignments with the Software Asset Management team.
Implement & Update: Plan, pilot, and implement updates and new features released by Microsoft. Communicate changes effectively to users.
Collaborate: Work with IT team members and stakeholders to define and implement Microsoft 365 services that enhance user experience and productivity. Ensure security standards and policies are adhered to.
Technical Support: Provide expert support and guidance to end users for Microsoft 365-related issues.
Mentor & Lead: Coach and mentor junior team members, incorporating best practices and lessons learned into applications and solutions.
