our company , a leader in Behavioral Biometrics, leverages machine learning to analyze digital behavior, ensuring secure online experiences. Trusted by 32 of the worlds top 100 banks and 210 financial institutions, our company Connect helps combat fraud, drive digital transformation, and strengthen customer relationships. Backed by an industry-led Client Innovation Board (including American Express, Barclays, Citi Ventures, and National Australia Bank), our company pioneers cutting-edge fraud prevention solutions with 80+ patents and over a decade of expertise.
We are looking for a talented and experienced Senior IT Expert to help develop our Global IT team, lead global IT operations, and drive its growth. This role combines hands-on work with management responsibilities to enhance our IT capabilities.
Description:
Maintain and develop our company's global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Operations, DevOps and Security teams to implement our access policy
MDM (Intune, Jamf): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation and integration projects.
Our technology stack includes:
Microsoft 365, Azure Cloud, Microsoft Entra ID (FKA: Azure AD), Mac OS, Windows, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.
We are looking for a talented and experienced Senior IT Expert to help develop our Global IT team, lead global IT operations, and drive its growth. This role combines hands-on work with management responsibilities to enhance our IT capabilities.
Description:
Maintain and develop our company's global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Operations, DevOps and Security teams to implement our access policy
MDM (Intune, Jamf): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation and integration projects.
Our technology stack includes:
Microsoft 365, Azure Cloud, Microsoft Entra ID (FKA: Azure AD), Mac OS, Windows, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.
Requirements:
5+ years of IT experience, out of which 3+ years as Sr. IT Expert
1+ years of experience as IT Manager an advantage
Top service awareness
Experience with both Mac and PC installations and management
Good familiarity with Azure cloud
Advanced network management (Wi-Fi & Ethernet, Corp & guest, APs, Switches, FW)
Active Directory and Microsoft Entra ID expertise
SSO protocols: SAML, LDAP, OpenID
MDM knowledge (Jamf, Intune)
Software tools and other systems: Microsoft 365, JIRA, Salesforce, Teams, Palo-Alto, Checkpoint
Familiarity with VC rooms setup and management
Ability to lead implementation projects from the planning phase to production.
5+ years of IT experience, out of which 3+ years as Sr. IT Expert
1+ years of experience as IT Manager an advantage
Top service awareness
Experience with both Mac and PC installations and management
Good familiarity with Azure cloud
Advanced network management (Wi-Fi & Ethernet, Corp & guest, APs, Switches, FW)
Active Directory and Microsoft Entra ID expertise
SSO protocols: SAML, LDAP, OpenID
MDM knowledge (Jamf, Intune)
Software tools and other systems: Microsoft 365, JIRA, Salesforce, Teams, Palo-Alto, Checkpoint
Familiarity with VC rooms setup and management
Ability to lead implementation projects from the planning phase to production.
This position is open to all candidates.