Communications product is our SMS & Email marketing product that is rapidly growing and evolving, serving dozens of thousands of merchants and millions of consumers every month. Youll be responsible for one of the most significant and impactful areas of our SMS & Email products, the user onboarding and activation domain, therefore taking an integral part in its success.
The ideal candidate should be able to get into the finest details, craft engaging user experience, innovate in a challenging domain and lead our engineers to evolve our product in a scalable, stable manner with great performance.
Responsibilities
End-to-End product ownership of the Onboarding and activation domain: Define the product roadmap from ideation to development and launch, ensuring that product development and execution align with business goals and customer needs.
Create the domains vision & strategy, manage KPIs and milestones, define priorities and constantly assess opportunities and risks
Hands-on Product work: define product scope, users stories, use cases, write product specifications and build prototypes, collaborating with a strong team of engineers onsite and remotely.
Lead & manage the SMS & Email Products Growth function lead the growth activities, define growth focus & goals that align with the business goals.
Develop a strong understanding of the market, competition, customers, and the business
Lead and collaborate closely with analytical, technical and business teams, as well as other product leaders within, to ensure seamless product delivery and integration within the broader
4+ years of experience working as a hands-on Product Manager in a product-first company
2+ years experience as Product Lead, managing product managers or similar roles, while leading the product end-to-end
Exceptional user experience approach, breaking down and deeply understanding users behavior
Expert analytical skills with the ability to clearly and accurately communicate data insights, and methodical approach to problem solving
Exceptional communication skills and proficiency in English
Experience working with customers, technical teams, and management to collect requirements, define features, and technical designs.
Strong attention to detail including proven ability to manage competing priorities
An independent, highly organized, and self-motivated worker
Bachelors degree in relevant fields
Experience working in B2B/B2C /SaaS/eCommerce marketing an advantage
Experience working in Onboarding/Growth domains an advantage
