Were looking for a creative, strategic, and detail-oriented Product Designer to help shape the future of all-in-one Remote Monitoring and Management (RMM) platform- now evolving into Autonomous IT.
Youll design the system end-to-end: from the core monitoring, management, and reporting tools IT pros rely on every day, to new AI-powered capabilities like Autopilot IT and Copilot that extend their reach and speed.
Your work will help IT pros and the employees they support unlock a new era where IT runs itself-smarter, faster, and always in control.
What Youll Do:
Lead design projects across the full RMM system, from foundational workflows to AI-enhanced features.
Own end-to-end design: research, ideation, interaction design, prototyping, and developer handoff.
Design cohesive platform experiences- ensuring AI agents feel like natural extensions of the tools and systems IT pros already use.
Collaborate cross-functionally with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Advocate for the user by applying UX best practices, accessibility standards, and data-driven decision-making.
Apply our design system to create consistent, high-quality experiences across the platform.
Communicate design rationale clearly to stakeholders at all levels.
Iterate rapidly on feedback and usability findings, balancing speed with quality.
Youll design the system end-to-end: from the core monitoring, management, and reporting tools IT pros rely on every day, to new AI-powered capabilities like Autopilot IT and Copilot that extend their reach and speed.
Your work will help IT pros and the employees they support unlock a new era where IT runs itself-smarter, faster, and always in control.
What Youll Do:
Lead design projects across the full RMM system, from foundational workflows to AI-enhanced features.
Own end-to-end design: research, ideation, interaction design, prototyping, and developer handoff.
Design cohesive platform experiences- ensuring AI agents feel like natural extensions of the tools and systems IT pros already use.
Collaborate cross-functionally with PMs, engineers, UX writers, and researchers to define problems and co-create solutions.
Advocate for the user by applying UX best practices, accessibility standards, and data-driven decision-making.
Apply our design system to create consistent, high-quality experiences across the platform.
Communicate design rationale clearly to stakeholders at all levels.
Iterate rapidly on feedback and usability findings, balancing speed with quality.
Requirements:
36 years of experience in product design, ideally in SaaS or complex system environments.
Strong portfolio demonstrating end-to-end design thinking, problem solving, and craft.
Strong understanding of user-centered design principles and best practices.
Ability to work autonomously, while actively seeking feedback and collaboration.
Experience working with design systems to ensure consistency and scalability across products. Proficiency in Figma is assumed.
Experience designing for B2B products, workflows, or technical audiences- a plus.
Comfortable working in fast-paced, agile environments.
36 years of experience in product design, ideally in SaaS or complex system environments.
Strong portfolio demonstrating end-to-end design thinking, problem solving, and craft.
Strong understanding of user-centered design principles and best practices.
Ability to work autonomously, while actively seeking feedback and collaboration.
Experience working with design systems to ensure consistency and scalability across products. Proficiency in Figma is assumed.
Experience designing for B2B products, workflows, or technical audiences- a plus.
Comfortable working in fast-paced, agile environments.
This position is open to all candidates.
