We are seeking a Operations Associate to join our rapidly growing team. This is an opportunity to join the Operations team and make a significant impact at a rapidly growing global fintech company.
This position will report to the Senior Finance Operations Manager.
The Role:
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities:
Review customer invoices received ensuring their accuracy and timeliness
Send out client invoices ensuring they are accurate and compliant
Provide guidance to new customers to ensure they are onboarded successfully
Work with customers to correct payment details provided or to obtain any missing information
Verify customer data by performing compliance checks
Handle day to day customer email/phone support related to the invoicing process
This position will report to the Senior Finance Operations Manager.
The Role:
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities:
Review customer invoices received ensuring their accuracy and timeliness
Send out client invoices ensuring they are accurate and compliant
Provide guidance to new customers to ensure they are onboarded successfully
Work with customers to correct payment details provided or to obtain any missing information
Verify customer data by performing compliance checks
Handle day to day customer email/phone support related to the invoicing process
Requirements:
Undergraduate Bachelors degree in economics/finance/accounting is preferred
Fluent English language skills written and verbal a must
Fintech/Hi-tech experience is preferred
Impressive interpersonal and communication skills
Strong computer skills with advanced Excel skills
Outstanding attention to detail, with an ability to spot numerical errors
Highly organized with the ability to multitask and work under pressure
Tech savvy and the ability to pick up new technology quickly
Able to accommodate global working hours – Mon-Thurs 10am-7pm, Fri 9am-5pm
Undergraduate Bachelors degree in economics/finance/accounting is preferred
Fluent English language skills written and verbal a must
Fintech/Hi-tech experience is preferred
Impressive interpersonal and communication skills
Strong computer skills with advanced Excel skills
Outstanding attention to detail, with an ability to spot numerical errors
Highly organized with the ability to multitask and work under pressure
Tech savvy and the ability to pick up new technology quickly
Able to accommodate global working hours – Mon-Thurs 10am-7pm, Fri 9am-5pm
This position is open to all candidates.
