The Large Account Manager (LAM) is our primary leader and sponsor for the customer, responsible for overall account growth and customer satisfaction by managing key relationships and ensuring the customer achieves value from our solutions. The LAM is chartered to develop and drive execution of a multi-year strategy, aligning us as a strategic partner to enable key customer initiatives and transformations, increase customer satisfaction, and grow our revenues.
Key Objectives:
Partner with the Large Account to optimize both their Business and IT transformation.
Ensure Large Accounts get holistic and superior value from us, accelerating their investment in our technologies, and growing our mindshare and cross-pillar revenue.
Understand the Large Accounts business strategy and industry challenges to design "tailored" our solutions.
Help Large Accounts maximize value from our solutions, fostering adoption, growth, and the sharing of success stories.
Demonstrate measurable progress towards an our First relationship.
Requirements:
Experience Requirements:
10+ years of account relationship management experience with major clients.
Skilled in positioning and selling solutions.
Track record of developing and executing complex account strategies.
Experience driving innovation and transformation.
Proven achievement of revenue objectives.
Cross-LOB team management experience.
Fluent in English.
Excellent communication skills, with the ability to present at Board level.
Experience Requirements:
10+ years of account relationship management experience with major clients.
Skilled in positioning and selling solutions.
Track record of developing and executing complex account strategies.
Experience driving innovation and transformation.
Proven achievement of revenue objectives.
Cross-LOB team management experience.
Fluent in English.
Excellent communication skills, with the ability to present at Board level.
This position is open to all candidates.
