we are looking for a Key Account Executive.
As an Account Executive, you will be directly responsible for the growth of our company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio.
You will be responsible for identifying opportunities to maximize our customers value from our products and services, maintaining strong customer relationships.
As a Key Account Executive you will:
Develop customer relationships to promote retention and loyalty
Identify & close new up-sell and expansion opportunities with existing customers
Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers usage of our product (evaluate product adoption)
Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
Maintain long-term account health and relationships
Evaluate renewal probabilities
Work with customers to ensure satisfaction; support pre-sales cycles
Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
Escalate at-risk customers appropriately
Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
Make sure to keep customers updated on best practices, product features, new releases, and upgrades.
As an Account Executive, you will be directly responsible for the growth of our company, providing an exciting opportunity to drive and shape the future of DevOps processes within your allocated enterprise account portfolio.
You will be responsible for identifying opportunities to maximize our customers value from our products and services, maintaining strong customer relationships.
As a Key Account Executive you will:
Develop customer relationships to promote retention and loyalty
Identify & close new up-sell and expansion opportunities with existing customers
Responsible for success and renewals process for portfolio of customers; analyze usage metrics to understand customers usage of our product (evaluate product adoption)
Contact customers throughout life cycle and prior to renewal to discuss metrics and identify obstacles to renewals;
Partner with Finance, and Legal in negotiating, structuring, and quoting renewal contracts for highest possible renewal rates
Maintain long-term account health and relationships
Evaluate renewal probabilities
Work with customers to ensure satisfaction; support pre-sales cycles
Use Salesforce, JIRA, Confluence, and Advanced Microsoft Excel for projects
Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success within customer base;
Escalate at-risk customers appropriately
Document communications and transactions in Salesforce to ensure accurate renewal forecasting and analyses.
Make sure to keep customers updated on best practices, product features, new releases, and upgrades.
Requirements:
Bachelors degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
Minimum 7 years of experience preferably in Software subscription sales
Revenue quota carrying experience with large enterprise customers is a must
Experience in managing & owning the full sale cycle from lead to closing the deal
Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel
Excellent spoken and written English
Bachelors degree or foreign equivalent in Business Administration, Finance, Economics, or Computer Engineering
Minimum 7 years of experience preferably in Software subscription sales
Revenue quota carrying experience with large enterprise customers is a must
Experience in managing & owning the full sale cycle from lead to closing the deal
Experience to include supporting pre-sales cycles; using Salesforce and Advanced Microsoft Excel
Excellent spoken and written English
This position is open to all candidates.
