We're in search of a proactive and highly efficient IT Administrator eager to embrace growth and learning opportunities.
Collaborate closely with our global IT team to deliver top-tier support to our employees worldwide, ensuring compliance with our security and IT standards.
We seek individuals ready to thrive in a fast-paced environment, demonstrating initiative, adaptability, and a strong team spirit.
As an IT Administrator, you will:
Provide comprehensive technical support to end-users and manage core systems and networks.
Manage onboarding and offboarding processes for employees, ensuring smooth transitions and compliance with IT guidelines.
Oversee day-to-day IT operations, from hardware setups to account troubleshooting, ensuring exceptional client-side support.
Possess hands-on experience across various IT domains, including Mac and PC hardware, software applications, and OS support, encompassing installation, configuration, and troubleshooting.
Collaborate closely with our global IT team to deliver top-tier support to our employees worldwide, ensuring compliance with our security and IT standards.
We seek individuals ready to thrive in a fast-paced environment, demonstrating initiative, adaptability, and a strong team spirit.
As an IT Administrator, you will:
Provide comprehensive technical support to end-users and manage core systems and networks.
Manage onboarding and offboarding processes for employees, ensuring smooth transitions and compliance with IT guidelines.
Oversee day-to-day IT operations, from hardware setups to account troubleshooting, ensuring exceptional client-side support.
Possess hands-on experience across various IT domains, including Mac and PC hardware, software applications, and OS support, encompassing installation, configuration, and troubleshooting.
Requirements:
A minimum of 3 years' experience in HelpDesk or IT Support roles.
Mandatory 1-year experience in managing Microsoft System Center Configuration Manager (Intune).
Practical expertise in Microsoft technologies and Office 365 services administration.
Proficiency in client OS administration and management (Windows 10/11, Mac).
At least 1 years' experience with Active Directory, Group Policy, OUs, accounts, and groups.
Strong technical troubleshooting and problem-solving abilities.
Familiarity with hardware components (Desktops, Laptops).
Practical experience with JAMF Pro – Advantage.
Scripting capabilities – Advantage.
Service-oriented with strong customer-facing verbal communication skills.
A desire to learn and grow alongside the team as our needs and mission evolve is essential.
Excellent verbal and written communication skills in English.
A minimum of 3 years' experience in HelpDesk or IT Support roles.
Mandatory 1-year experience in managing Microsoft System Center Configuration Manager (Intune).
Practical expertise in Microsoft technologies and Office 365 services administration.
Proficiency in client OS administration and management (Windows 10/11, Mac).
At least 1 years' experience with Active Directory, Group Policy, OUs, accounts, and groups.
Strong technical troubleshooting and problem-solving abilities.
Familiarity with hardware components (Desktops, Laptops).
Practical experience with JAMF Pro – Advantage.
Scripting capabilities – Advantage.
Service-oriented with strong customer-facing verbal communication skills.
A desire to learn and grow alongside the team as our needs and mission evolve is essential.
Excellent verbal and written communication skills in English.
This position is open to all candidates.
