We are looking for a skilled Professional Services Engineer to join our team.
In this role, you will play a crucial part in onboarding and training our customers during the initial stages of their journey.
Your responsibilities will involve aligning our customers' business requirements with our platform and technology, managing custom solutions, resolving technical issues, and ensuring the successful and timely delivery of customer value.
What youll do:
Guide our customers towards successful integration of our products and transform business goals into technical deployment – serving as a client-facing resource and their tech owner.
Serve as primary technical POC for our clients and provide out-of-the-box along with tailor-made solutions to ensure a smooth onboarding experience to your clients.
Plan out technical project objectives, verify scope, establish timelines and ensure a successful implementation of deliverables
Collaborate closely with our product and development teams, leveraging your expertise on the product to contribute to merchant growth and product decision-making processes.
In this role, you will play a crucial part in onboarding and training our customers during the initial stages of their journey.
Your responsibilities will involve aligning our customers' business requirements with our platform and technology, managing custom solutions, resolving technical issues, and ensuring the successful and timely delivery of customer value.
What youll do:
Guide our customers towards successful integration of our products and transform business goals into technical deployment – serving as a client-facing resource and their tech owner.
Serve as primary technical POC for our clients and provide out-of-the-box along with tailor-made solutions to ensure a smooth onboarding experience to your clients.
Plan out technical project objectives, verify scope, establish timelines and ensure a successful implementation of deliverables
Collaborate closely with our product and development teams, leveraging your expertise on the product to contribute to merchant growth and product decision-making processes.
Requirements:
Minimum of 2+ years' relevant experience as professional services/solution engineering with SaaS or cloud customers.
Proficiency in client-side web technologies (e.g., HTML, CSS, JavaScript, HTTP).
Strong coding skills in JavaScript and Python with the ability to script efficiently.
QA & Automation experience- Advantage.
Fluent proficiency in English (spoken and written).
Working days are Monday-Friday.
Minimum of 2+ years' relevant experience as professional services/solution engineering with SaaS or cloud customers.
Proficiency in client-side web technologies (e.g., HTML, CSS, JavaScript, HTTP).
Strong coding skills in JavaScript and Python with the ability to script efficiently.
QA & Automation experience- Advantage.
Fluent proficiency in English (spoken and written).
Working days are Monday-Friday.
This position is open to all candidates.
