Required Implementation Specialist
DESCRIPTION
The Digital Experience Implementation Specialist is responsible for implementing our clients' business processes on our platform including integrations. He/She will be responsible for interacting with clients daily and internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
Responsibilities:
Accountable for end-to-end Implementation of clients' processes on the platform including integrations.
Own the Implementation lifecycle hands-on (requirements, planning, specification, configuration/development, deployment, testing, and monitoring)
Analyze and proactively drive forward solutions
Provide proactive customer service to clients and partners in an articulate, positive, and informative manner
Understand our platform E2E and collaborate with Product and R&D team to identify and communicate technical services and solutions
You will wear many hats, work independently, as well as a team player within a growing team.
DESCRIPTION
The Digital Experience Implementation Specialist is responsible for implementing our clients' business processes on our platform including integrations. He/She will be responsible for interacting with clients daily and internal teams to ensure that clients have the solutions needed.
The ideal candidate is highly detail-oriented with a hands-on approach, tech-savvy, and organized, with excellent communication and customer-facing skills, and has a passion for excellence, innovation, and success.
Once trained on the platform, the Implementation Specialist will quickly start working directly on client projects and with our cross-functional teams utilizing the team's best practices.
Responsibilities:
Accountable for end-to-end Implementation of clients' processes on the platform including integrations.
Own the Implementation lifecycle hands-on (requirements, planning, specification, configuration/development, deployment, testing, and monitoring)
Analyze and proactively drive forward solutions
Provide proactive customer service to clients and partners in an articulate, positive, and informative manner
Understand our platform E2E and collaborate with Product and R&D team to identify and communicate technical services and solutions
You will wear many hats, work independently, as well as a team player within a growing team.
Requirements:
Knowledge of JavaScript, CSS, HTML – a must
Relevant hands-on technical experience – a plus!
English speaker (verbal and written)
Strong problem-solving skills, adaptable, proactive, and willing to take ownership.
Self-organized, detail-oriented, and process-driven.
Self-learning individual who loves to pass on his knowledge to others.
Strong attention to detail and the ability to effectively articulate technical challenges and solutions
Ability to learn quickly in a fast-paced environment, while working with departments' best practices
Experience in the financial market – an advantage!
Knowledge of JavaScript, CSS, HTML – a must
Relevant hands-on technical experience – a plus!
English speaker (verbal and written)
Strong problem-solving skills, adaptable, proactive, and willing to take ownership.
Self-organized, detail-oriented, and process-driven.
Self-learning individual who loves to pass on his knowledge to others.
Strong attention to detail and the ability to effectively articulate technical challenges and solutions
Ability to learn quickly in a fast-paced environment, while working with departments' best practices
Experience in the financial market – an advantage!
This position is open to all candidates.
