לוח אפשרויות קריירה - הדרך החכמה להייטק

KMS Lighthouse is looking for a Project Manager to join our expanding Israeli-based team. As Project Manager, you will implement our solution within enterprise organizations. The Project Manager role will see you participate in onboarding new customers and contribute towards maintaining a high level of satisfaction of existing customers – including the provision of training and support to customers using our products.

Responsibilities:

* Manage project implementations for both new customers and those of our existing clients as their requirements grow
* Engage with our clients through remote meetings, email, phone or via the ticketing system
* Understand our clients’ needs, tackle problems and where necessary escalate the case to the relevant people
* Think creatively about technical issues and provide clients with workarounds when necessary
* Manage changes to the project scope, project schedule when needed
* Provide training to clients about the product and its components
* Keep current on product releases and updates, including attending conferences and training as required to maintain proficiency