we are looking for a Head of Content Moderation
RESPONSIBILITIES
Design and implement content moderation policies to ensure a safe environment
Be the champion of compliance in the realm of moderation, working with the legal team to ensure policies are fit-for-purpose
Manage (and train) a team of moderators to monitor user-generated content that violates a variety of guidelines.
Respond to complaints from users or external bodies.
Build and maintain a roadmap to make Tango Moderation to be #1 in the live-streaming space.
Work with 3rd-party vendors (TheHive.ai, Google, Microsoft, and others) to constantly improve core technology and main KPIs to be measured:
Reaction time
Accuracy and recall of visual recognition models.
% of inappropriate content passed to public access (false negative)
% of appropriate content rejected (false positive)
% of decisions by human vs. automated moderation.
Maintain and improve internal tools to increase action efficiency, and collaborate with the Data Science team to do so
RESPONSIBILITIES
Design and implement content moderation policies to ensure a safe environment
Be the champion of compliance in the realm of moderation, working with the legal team to ensure policies are fit-for-purpose
Manage (and train) a team of moderators to monitor user-generated content that violates a variety of guidelines.
Respond to complaints from users or external bodies.
Build and maintain a roadmap to make Tango Moderation to be #1 in the live-streaming space.
Work with 3rd-party vendors (TheHive.ai, Google, Microsoft, and others) to constantly improve core technology and main KPIs to be measured:
Reaction time
Accuracy and recall of visual recognition models.
% of inappropriate content passed to public access (false negative)
% of appropriate content rejected (false positive)
% of decisions by human vs. automated moderation.
Maintain and improve internal tools to increase action efficiency, and collaborate with the Data Science team to do so
Requirements:
3+ years of experience in an IT Company in the lead position in the area of Content Moderation, visual recognition, and text moderation
2+ years experience in Companies like us: b2c startup, fast and agile, engineering-oriented
Experience in legal evaluation of risks related to governmental regulation of UGC, and Apple/Google compliance.
Advanced knowledge in handling the highest risk, illegal/regulated content.
Leadership background and advanced skills in people management and project management.
Strong analytical, organizational, and time management skills, and readiness for intensive work
Excellent written and verbal communication abilities (English is a must, Russian is a plus)
Technical background in the area of Engineering, Data Science, or Machine learning would be a plus
3+ years of experience in an IT Company in the lead position in the area of Content Moderation, visual recognition, and text moderation
2+ years experience in Companies like us: b2c startup, fast and agile, engineering-oriented
Experience in legal evaluation of risks related to governmental regulation of UGC, and Apple/Google compliance.
Advanced knowledge in handling the highest risk, illegal/regulated content.
Leadership background and advanced skills in people management and project management.
Strong analytical, organizational, and time management skills, and readiness for intensive work
Excellent written and verbal communication abilities (English is a must, Russian is a plus)
Technical background in the area of Engineering, Data Science, or Machine learning would be a plus
This position is open to all candidates.
