Required Fullstack team leader
Job Summary:
The ideal candidate would be an experienced Lead fullstack Software Engineer, who managed small to medium teams and eager to take part in the development of our Contact Center as a Service product. We are looking for a long-term relationship with a highly motivated leader, who is passionate to investigate, learn and implement new technologies, as well as be happy to think out-of-the-box going beyond the immediate job description to help out where needed.
About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams
Todays modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.
Voca CIC, a Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.
With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.
Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with minimal upfront costs.
Responsibilities:
Lead a team of Software Engineers in developing frontend and backend components as part of the product
Lead the development of brand-new, innovative Software Product
Analyze Business requirements and provide effort estimations
Design and implement flexible, scalable, and resilient Software Product according to up-to-date best practices
Design and implement efficient deployment strategies in cooperation with DevOps team
Coordinate development, integrations, and testing across other teams
Hands-On development
Write relevant software documents.
Job Summary:
The ideal candidate would be an experienced Lead fullstack Software Engineer, who managed small to medium teams and eager to take part in the development of our Contact Center as a Service product. We are looking for a long-term relationship with a highly motivated leader, who is passionate to investigate, learn and implement new technologies, as well as be happy to think out-of-the-box going beyond the immediate job description to help out where needed.
About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams
Todays modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.
Voca CIC, a Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.
With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.
Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with minimal upfront costs.
Responsibilities:
Lead a team of Software Engineers in developing frontend and backend components as part of the product
Lead the development of brand-new, innovative Software Product
Analyze Business requirements and provide effort estimations
Design and implement flexible, scalable, and resilient Software Product according to up-to-date best practices
Design and implement efficient deployment strategies in cooperation with DevOps team
Coordinate development, integrations, and testing across other teams
Hands-On development
Write relevant software documents.
Requirements:
B.Sc. Computer Science (or equivalent) from a known university or relevant military experience
Experience as a fullstack software developer: 5+ years
Experience as a Team Leader: 2+ years
Experience with Angular : 2+ years
Experience with HTML, CSS, JQUERY, Javascript
Experience with JSON, REST APIs, and Websockets
Experience with PHP: 1+ years
Experience with advanced DB capabilities (MySQL, Postgress): 1+ years
Preferred qualifications:
Experience with Vue
Experience with Azure Cognitive Services.
Abilities:
Highly motivated
Quick learner and team player
Ability to learn and understand complex systems end to end
Ability to communicate information and ideas both orally and in writing.
Strong interpersonal, verbal, and written communication skills.
Effective time management skills.
Ability to work independently under general direction, as well as within a team, to meet common goals.
Must possess strong analytical and problem-solving skills.
Must be detail-oriented and process focused.
Must be comfortable working in a dynamic Agile-based team environment.
B.Sc. Computer Science (or equivalent) from a known university or relevant military experience
Experience as a fullstack software developer: 5+ years
Experience as a Team Leader: 2+ years
Experience with Angular : 2+ years
Experience with HTML, CSS, JQUERY, Javascript
Experience with JSON, REST APIs, and Websockets
Experience with PHP: 1+ years
Experience with advanced DB capabilities (MySQL, Postgress): 1+ years
Preferred qualifications:
Experience with Vue
Experience with Azure Cognitive Services.
Abilities:
Highly motivated
Quick learner and team player
Ability to learn and understand complex systems end to end
Ability to communicate information and ideas both orally and in writing.
Strong interpersonal, verbal, and written communication skills.
Effective time management skills.
Ability to work independently under general direction, as well as within a team, to meet common goals.
Must possess strong analytical and problem-solving skills.
Must be detail-oriented and process focused.
Must be comfortable working in a dynamic Agile-based team environment.
This position is open to all candidates.
