We're looking for a passionate First Line Engineer to join our dynamic and international team.
You'll be the first point of contact for complex technical inquiries, collaborating with developers and professional services to deliver exceptional solutions to our customers. This is an exciting opportunity to make a real impact, directly influencing the success of our teams and products.
What You'll Do:
Triage and Resolve: Analyze and troubleshoot complex technical issues in multi-environment setups.
Consult and Guide: Work closely with developers and professional services teams to design and implement innovative solutions to complex technical challenges.
You'll be the first point of contact for complex technical inquiries, collaborating with developers and professional services to deliver exceptional solutions to our customers. This is an exciting opportunity to make a real impact, directly influencing the success of our teams and products.
What You'll Do:
Triage and Resolve: Analyze and troubleshoot complex technical issues in multi-environment setups.
Consult and Guide: Work closely with developers and professional services teams to design and implement innovative solutions to complex technical challenges.
Requirements:
Technical Expert: Strong understanding of SQL and scripting languages.
Integration Master: Experience analyzing and integrating solutions across diverse environments.
Technical Storyteller: Ability to clearly document technical concepts for both technical and non-technical audiences. Excellent written and verbal communication skills in English (additional languages a plus).
Problem-Solver: Analytical and investigative skills to identify and resolve complex technical issues.
Continuous Learner: Stay up-to-date on the latest technologies and processes.
Bonus Points for:
Workflow Wizard: Familiarity with workflows as a mechanism for customizing application behavior.
CRM/ERP Savvy: Experience working with CRM, HCM, and ERP systems.
Business Process Guru: Understanding of core business processes to optimize technical solutions.
Technical Expert: Strong understanding of SQL and scripting languages.
Integration Master: Experience analyzing and integrating solutions across diverse environments.
Technical Storyteller: Ability to clearly document technical concepts for both technical and non-technical audiences. Excellent written and verbal communication skills in English (additional languages a plus).
Problem-Solver: Analytical and investigative skills to identify and resolve complex technical issues.
Continuous Learner: Stay up-to-date on the latest technologies and processes.
Bonus Points for:
Workflow Wizard: Familiarity with workflows as a mechanism for customizing application behavior.
CRM/ERP Savvy: Experience working with CRM, HCM, and ERP systems.
Business Process Guru: Understanding of core business processes to optimize technical solutions.
This position is open to all candidates.
