We are looking for top-notch Developer Support Engineers, to be partners rather than just employees and be the technical focal point for our customers.
Besides a wild ride and a lot of learning, well leap your career forward!
The position is located in Netanya
As an Experienced Developer Support Engineer you will…
Troubleshoot and Investigate complex customers CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up our applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with our R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed.
Besides a wild ride and a lot of learning, well leap your career forward!
The position is located in Netanya
As an Experienced Developer Support Engineer you will…
Troubleshoot and Investigate complex customers CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up our applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with our R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed.
Requirements:
BSc or equivalent in Computer Science or Computer Engineering
2-4 years experience in customer-facing roles – Mandatory
Able to manage complex, escalated cases, involving multiple architectures across multiple platforms
Experience in Linux – Mandatory
Strong technical software-related debugging skills – Mandatory
Understanding of Java or other compiled language – Mandatory
Knowledge/experience with databases, LDAP, NGINX, Apache Tomcat – Advantage
Experience in DevOps industry – Advantage
Excellent spoken and written English.
BSc or equivalent in Computer Science or Computer Engineering
2-4 years experience in customer-facing roles – Mandatory
Able to manage complex, escalated cases, involving multiple architectures across multiple platforms
Experience in Linux – Mandatory
Strong technical software-related debugging skills – Mandatory
Understanding of Java or other compiled language – Mandatory
Knowledge/experience with databases, LDAP, NGINX, Apache Tomcat – Advantage
Experience in DevOps industry – Advantage
Excellent spoken and written English.
This position is open to all candidates.
