This team is mostly responsible for delivering a delightful claims experience and optimized claims outcomes for our customers (drivers, fleets, and brokers) and internal stakeholders (for example, claims adjusters). Claims Experience is the most impactful insurance-related experience for our customers, and our ability to deliver a seamless and fair end-to-end experience is a critical component of our value proposition and our success in fulfilling our mission.
In addition to claims, the team lead will get involved in different and exciting cross-border projects, as well as support other product squads when needed.
A day in the life:
Lead the Claims engineering team, balancing hands-on vs leading, velocity vs. quality.
End-to-end ownership of technical design, architecture, and implementation to deliver products on time.
Guide team members and enabling growth paths aligned with their aspirations and organizational goals.
Contribute to consistently raising the bar for engineering best practices
Work closely with leadership and recruiters to attract and hire A++ technical team members.
Provide visibility into the status of development, quality, and system performance to leadership.
Exemplify and foster our humble, collaborative, and impact-obsessed culture.
What you will need:
7+ years of engineering experience, ideally with 3+ years of early-stage startup experience .
2+ years of team leadership experience in early to middle-stage startups.
Demonstrated ability and passion to hire and grow a team, including passive candidates.
Comfortable working in a highly agile, intensely iterative software development process.
Understanding of technologies and architecture in building highly scalable and available products.
Experience with Python and common Python web frameworks like Flask and Django – a plus!
Experience with React or other modern Javascript web frameworks (NextJs, Vue, Angular).
Solid understanding of semantic html/css, browser, and core javascript/typescript fundamentals.
Understanding of HTTP APIs, Message brokers, relational databases like Postgresql, and non-structured databases, like Casandra – a plus!
Working in containerized Linux environments in the cloud (we use AWS) – a plus!
Growth mindset, comfortable giving and receiving feedback.
Proactive mindset to drive change, question assumptions and push for innovative solutions.
Excellent verbal/written communication skills.
Understanding Insurance, risk, and related technologies a plus.
Excellent judgment, organizational, and problem-solving skills.